love our products or your money back

We put love and care into making the best products for you. We want you to be delighted with them and believe that you will be. That is why we offer our Satisfaction Guarantee. Please get in touch with us within 14 days of receiving your product if you are not completely satisfied with it. We can discuss a refund or exchange.

Maybe the product is the wrong color. Are your neighbors complaining that you listen to music too loudly? Or perhaps the postman dropped it. It doesn’t matter why you aren’t satisfied. Just tell us, and we will look after you.

All Higo Beat products also come with a 2 year warranty against manufacturing faults.